Print analytics for Smarter Printing:
Providing the evidence to change practice
In 1980 the Economist reported the beginning of the paperless-office era hailing the rise of computers. The article recommended that business’ trying to improve productivity should reduce the flow of paper with the ultimate aim of abolishing it. However, global paper consumption has increased by half. In England 2010 figures suggested that four and a half 40-foot trees are consumed per person each year.
Heavy paper reliance in business can result in high costs and major inefficiencies. However, wanting to transform paper into digital is one thing, but knowing where to start is another.
Luckily, business intelligence and print analytics can help provide valuable insights about your printing environment. With print analytics you can drive improvements in customer service, reduce costs and drive sustainable printing practices.
Finding the areas that would benefit digitisation or automation begins with analysing the efficiency of your existing system and the behaviour of the devices and the people that use them. Decisions can then be based on fact as opposed to assumptions.
The five most common uses and benefits of analytics include:
1. User Analytics
- Provides behavioural insights amongst users identifying when, how and where users undertake printing tasks, making it possible to spot unusual or inefficient printing. With this insight strategies can be put in place to address the inefficiencies such as print policies to change printing behaviour.
2. Document Analytics
- Provides an understanding of document workflows. Why do users select print for example? The purpose of document analytics is to help re-engineer inefficient processes to prevent re-creating the digital equivalent of an inefficient process.
3. Process Analytics
- Maps your paper heavy printing processes. What are the stages the document goes through before printing? A step-by-step approach monitors printing/copying/scanning process activity and records the users at each step.
4. Device Analytics
- Provides insight into the financial and environmental impact of your printer fleet through the data derived from the devices themselves. Understanding utilisation of devices, employee ratio to device, and departmental consumable spend for example, can help to reduce total cost ownership of printing infrastructure and result in more sustainable printing practices.
5. Maturity analytics
- Reviews your current state of infrastructure and considers it against core values of your business to benchmark your organisation against industry peers and the competition. Some of the question include:
- Does your infrastructure support your company goals?
- Does your infrastructure give you competitive advantage?
- Are you future-proofed?
A great print analytics programme can help your business quickly identify inefficiencies with your current printing processes and create actions for future improvement.
For more information on print analytics contact us today.